Role

Business Systems / NetSuite Support

Work Arrangement

Work From Office

Schedule

Morning shift

Key Accountabilities / Responsibilities

Strategic

• Identify recurring system and process issues and recommend practical improvements
• Support continuous improvement initiatives across core business systems
• Assist in improving workflows and reducing manual processes
• Contribute to system optimisation, usability improvements, and efficiency gains
• Maintain and improve documentation including procedures, user guides, and knowledge articles
• Highlight risks, recurring faults, and improvement opportunities to the IT team
• Support testing and rollout of system enhancements and changes
• Ensure support activities align with governance, controls, and change management processes

Operational

• Provide first and second level supp...