**Description**



Serves as a key liaison between Revenue Cycle operations and Information Services to support the design, optimization, and use of Epic Professional Billing applications and workflows for the Swedish Medical Group (SMG) professional billing team.



This role is highly embedded within operations and partners closely with frontline teams, cross-functional departments, and leadership to identify workflow and system improvement opportunities.



Responsible for proactively identifying issues within work queues, reporting, and system configuration, and supporting implementation of solutions that improve efficiency, reduce denials, and support accurate revenue capture.



**ESSENTIAL FUNCTIONS**



+ Collaborate with operational users and IS teams to identify and resolve system issues

+ Monitor work queues and reporting (Anodyne, Reporting Workbench, Clarity, SlicerDicer, Excel) to iden...