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Business Systems Analyst II, APAC Supply Chain

Company

Boston Scientific

Location

George Town, Penang

Type

Full-time

Purpose Statement:

The Business System Analyst role will provide day-to-day operational support for SAP and an in-house Order-to-Cash (OTC) application, ensuring stability, quality, and continuous improvement of business processes. The role includes incident management, system enhancements, testing, data reporting & analytics, and stakeholder management across APAC. The ideal candidate is hands-on, detail-oriented, and comfortable working across IT and business teams in a fast-paced supply chain environment.

Responsibilities: 

  • Operation Support Provide day‑to‑day operational support for SAP and the in‑house Order‑to‑Cash (OTC) application across the APAC supply chain, ensuring system stability and timely issue resolution.
    Handle user inquiries, troubleshoot system and process issues, and coordinate with technical teams or vendors for escalation and resolution when required.
    Perform routine monitoring of system jobs, integrations...
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