Join McKesson as a Business Systems Analyst focusing on Salesforce CRM solutions. Help articulate and execute business requirements to enhance Sales Cloud and Service Cloud functionalities.
As the Business Systems Analyst, you will engage with stakeholders to gather and document requirements, creating specifications that bridge business needs and technical execution. The position emphasizes collaboration with product owners and IT teams to foster efficient delivery of CRM solutions, ensuring they meet healthcare demands.
Key Responsibilities:
• Elicit business requirements for Salesforce Sales and Service Cloud
• Create detailed specifications and user stories
• Collaborate with cross-functional teams for solution design
• Support impact analysis and user acceptance testing
• Map processes and optimize CRM workflow
Requirements:
• 4+ years in a Business Systems Analyst role
• Experience with Salesforce platforms and Agile methodologies
• Strong analytic...