About the Role

We are looking for a Business Systems Analyst who brings a strong blend of business/process analysis and technical systems analysis. This role sits at the heart of our delivery function, partnering with stakeholders, engineers, and delivery teams to drive meaningful business outcomes and continuous improvement across our auto business. Reporting to the Delivery Manager and based out of our new central Auckland offices, this role will shape solutions, improve workflows, support operational change, and ensure requirements are clearly defined and understood from concept through to delivery.

Day‑to‑Day Responsibilities

• Gather, analyse, and document business, process, and technical requirements.
• Create customer journeys, process maps, use cases, business rules, and functional specifications.
• Facilitate workshops and engage stakeholders to define and validate requirements.
• Bridge communication between business stak...