Identify, elicit, and document business requirements and needs into required artifacts by collaborating with stakeholders and subject matter experts
Identify potential risks in business processes and recommend mitigations
Develop end-to-end process documentation, current & future state
Assist in the development of initiative measurement plans
Process optimization through evaluating and enhancing business workflows to improve efficiency
Provide highly complex analytical support through the analysis and interpretation of data to find trends, inefficiencies, and/or opportunities for improvement
Support User Acceptance Testing (UAT); assisting in testing solutions to ensure they meet the requirements before full deployment
Act as a change agent, supporting teams through transitions and adoption of new processes or te...