To provide sales support to external Aviation customers and internal sales teams viz to fuel invoicing and credit notes as well as internal non-product invoicing and credits.
Support the Business Support organization in countries where there are gaps including streamlining processes and troubleshooting operational day to day activities by analyzing root causes and implementing sustainable solutions.
KEY RESPONSIBILITIES:
Direct Actions:
Fuel request Management for adhoc customers
Customer Contract Creation in System
Communicating and Sharing Price notifications to Customers
Processing of Aviation into plane and Bulk sales invoices
Processing of Credit and Debit Notes
Ensure only approved transactions are processed.
Customer Query Resolution
Ensure correct reason codes are applied for each credit note raised.