Duration: Months
Location: % Remote
About the Team:
The Partner Services Center of Excellence (CoE) team operates at the intersection of Client’s Cloud Customer Care and partner delivery teams, driving partnership enablement and delivery excellence.
The team manages critical operational programs that support partner readiness, staffing enablement, and compliance in delivery execution.
Position Overview:
We are seeking a highly organized and process-driven Business Program Manager – Operations Strategy & Partner Delivery to support key operational and partner delivery initiatives.
This role will help ensure smooth program execution, compliance tracking, and communication alignment across partner teams, internal delivery teams, and client’s staffing operations.
The ideal candidate thrives in fast-paced, process-heavy, and cross-functional environments, balancing pro...