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Business Process Senior Associate

Company

Manulife

Location

Quezon City, Metro Manila

Type

Full-time

Position Responsibilities: 

  • Accountable for all in good order (IGO) transactions for mortgage worktypes while working within prescribed accuracy, productivity and service level agreements (SLAs).
  • Accountable for all in good order (IGO) non-financial transactions and straightforward financial transactions for Mortgage products.
  • Work directly with business unit in response to issues and questions regarding Manulife Bank's products and processes.
  • Follow AML guidelines and ensure enhanced due to diligence is applied for Politically Exposed Person, High Risk Clients and Bank regulations
  • Flexibility to work overtime during peak seasons and in high volume situations.
  • Required Qualifications: 

  • Open to fresh graduates with a Bachelor’s degree
  • Undergraduates may also apply, provided they have at least 2 years of BPO, back‑office, or administrative experience 
  • Candidates with experience in back-office operation...
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