Description
Want to define how millions of customers experience third-party services through Alexa+? Alexa 3P Quality & Experiences ensures every ride booking, restaurant reservation, and travel plan delivers a frictionless experience. If you're passionate about turning raw customer signals into actionable quality insights—while operating at the intersection of Generative AI and large-scale data systems—this role is for you. Work with us to scale quality for 3P experiences across multiple integration patterns and international locales, all while pioneering AI-powered quality improvements and fixes.

The Alexa 3P Quality & Experiences team is seeking an experienced Business Intelligence Engineer who transforms ambiguous, high-volume customer experience data into metrics that drive decisions. Using a combination of deep technical skills and cross-functional influence, this candidate will be the key BI partner between quality monitoring operations, ASK product teams, and 3P par...