Customer Relationship Building and Business Opportunity Development
Proactively analyze key industries within the assigned country/market, identify key or potential customers, and independently map out the customer’s decision-making chain to uncover real needs.
Engage customers using their business language to build trust, uncover product and technical requirements, and convert those requirements into qualified sales opportunities.
Drive upsell and cross-sell initiatives with existing customers, enhance their experience across service and business collaboration, accelerate cloud resource consumption.
Maintain regular contact with both existing and prospective customers to stay informed of their business strategies, budget cycles, vendor landscape, organizational structure, and technical environment.
Identify and navigate the customer’s decision-making chain; cultivate and sustain strong relationships at critical decision points —...