Minimum Requirements

• Matric (Grade 12) is essential.
• Diploma or Degree in Business Administration, Marketing, Sales, Client Relationship Management, or a related field will be advantageous.
• Minimum 3 to 5 years' experience in business development, client relationship management, account management, tender administration, proposal writing, contract management, or a related role within the collections or financial services industry.
• Proven experience preparing tender submissions, RFPs, RFQs, proposals, and client presentations.
• Strong proficiency in Microsoft Word, Excel, and PowerPoint.
• Experience working with CRM systems and tender portals.
• Understanding of debt collection legislation and compliance requirements.
• Exposure to digital collections, customer engagement platforms, and AI-enabled technologies will be advantageous.

Key Responsibilities

Business Development & Growth