Role: Business Continuity Program - administrator
Location: Lehi, UT

Duration: Months



Job responsibilities-

• Manage and audit user roles, permissions, and access requests to ensure

compliance and platform security.

• Act as the primary point of contact for process owners and users, providing

prompt assistance for issues.

• Triage, troubleshoot, and escalate technical problems to appropriate teams

when necessary.

• Monitor and respond to inquiries through the designated communication

channel, ensuring timely support.

• Deliver clear guidance and support to users across business units, fostering a

positive experience.

• Develop and maintain training resources, including user guides, FAQs, and video

tutorials.

• Conduct onboarding and refresher sessions to drive platform adoption and

literacy.

• Analyze user ...