The Business Analyst involves supporting the improvement of information systems and business processes for Security First Managers. Key responsibilities include collaborating with internal teams and third-party vendors to document system enhancements, managing issue triage and resolution, and facilitating meetings to define project requirements. The role also entails developing business requirements, providing production support for system issues, and maintaining documentation for user procedures. The position requires tracking project activities, identifying and managing risks, and adhering to corporate governance standards. Additionally, it emphasizes a customer service orientation and effective communication with various stakeholders, with the possibility of changing duties during emergencies.

Minimum Requirements:

• High School Diploma or GED

• Three (3) years of relevant experience

• OR an equivalent combination of education, certificat...