Introduction The functional role of a Business Analyst (BA) is to help support the Product Owner in implementing the portal and conduct the necessary activities to ensure product fit which include:
- Leading and supporting business requirements clarifications.
- Creating and maintaining process maps and workflow maps.
- Keeping documentation of project work.
- Leading and supporting product validation and user acceptance tests.
- Supporting training and briefings to users and stakeholders for product launches.
- Monitoring product performance.
Your role and responsibilities - Manage the business requirements and functional solution aspects of the project.
- Analyse the stakeholders’ needs to identify improvement opportunities.
- Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and prod...