Description
The Business Administration Manager ensures seamless order fulfillment, accurate financial management, and an optimized customer journey by effectively managing ERP and CRM systems. By coordinating inventory, payments, and operational workflows, this role drives efficiency, enhances customer satisfaction, and supports informed decision-making through clear communication and reporting.
This role functions as the right hand to the Production Manager supporting bath remodel operations. The individual is responsible for coordinating incoming jobs, scheduling installations, and overseeing execution timelines. It is primarily a back-office position focused on managing schedules and ensuring smooth installation processes.
Key responsibilities include:
Tracking accounts receivable and following up with customers regarding payments
Maintaining regular customer interaction and communication throughout projects
Creating a workbook for each project, including documen...