Job description

What You’ll Be Doing

Administrative & Operational Support

• Manage general enquiries from retailers and travel retail partners
• Provide day‑to‑day operational and administrative support to the team
• Prepare and submit regular reports to Rado HQ and the Service Division
• Provide support for ad hoc projects
• Administrative and sales support for new business initiatives and e‑commerce platforms
• Oversee all brand administrative matters

CRM & Clienteling Support

• Review and clean customer database. Prepare the SMS/eDM flow of the project
• Monitor, update, and analyse customer data on a regular basis
• Support the Brand Manager in the development of clienteling and CRM training materials
• Create and maintain CRM tracking tools to monitor prospects and new client follow‑ups
• Assist Marketing Manager in managing gifting in...