To lead the Metrofile branch in the assigned region by delivering on both revenue growth and operational excellence objectives. The role includes actively marketing and selling Metrofile’s services, maintaining strong client relationships, and overseeing the operational delivery of services according to SLAs. The Branch Manager ensures strategic alignment between client needs, operational efficiency, and overall business targets.
KEY RESPONSIBILITIES include the following. Other duties may be assigned. Sales Management Promote Metrofile’s full product and service offering to existing and potential clients within the region. Act as the primary point of contact for customer proposals, pricing (within Authority Framework), and customised service solutions. Address and resolve client service issues quickly and professionally. Maintain strong, proactive relationships with all key regional clients. Monitor market activity and competitor behaviour and report releva...