Job Advertisement: Branch Manager

Location: Poulton (Blackpool)

Are you a passionate leader ready to make a significant impact in our community? Our client is seeking a dedicated Direct Distribution Branch Manager to join their Poulton Branch. This is an exciting opportunity for a self-driven individual focused on developing and inspiring a team to achieve service excellence.

Key Responsibilities:

Support the organisation's Direct Distribution Strategy by proactively generating leads for new business.
Identify, assess, and mitigate risks in accordance with the organisation's risk management framework and regulatory requirements.
Achieve and exceed agreed objectives, contributing to the organisation's strategic plan.
Ensure positive member outcomes by applying the principles of Consumer Duty consistently.
Manage member complaints effectively, ensuring timely resolutions and appropriate escalation.
Oversee branch quality assurance checks and en...