To increase market share, sales, profitability and LIONLEAD’s profile, and to ensure that the Branch meets financial and operational targets. Closely monitoring that all clients receive a consistently high-quality service by effectively managing and developing all available resources (staff, systems, processes) and ensuring that a strong customer-focused service culture becomes entrenched in the branch.

Proactively identify and assess the risks faced by the branch and maintain an effective system of controls to reduce exposure. Maintain a high level of integrity and ethical standards. Fostering a quality, motivated, highly effective and brand-aligned team of agents is a key priority.

Key Responsibilities

• Manage performance of agents to achieve budgeted sales targets.
• Enhance market share in all trade areas and monitor competitors.
• Implement Branch strategy and budget aligned with objectives.
• Ensure efficient prop...