Branch Collection Associate (BCA) is responsible for the monitoring and execution of on-time billing and collections of the branch loans portfolio. It also monitors non-performing loans and takes appropriate actions in reducing it.
Responsibilities
Achievement of the collection targets as well as operational targets and Key Performance Indicators (KPIs) of the Non-Performing Loan (NPL) portfolio assigned to them.
Responsible for performing all assigned functions in collections activities such as redemption, posting of payments, restructuring, billings, condonation, field visits, collection letters and Short Messages (SMS) send-out, etc.
Performs account analysis and evaluates client’s capability to pay
Computes for the possible restructuring of loans
Accomplishes all assigned necessary reports and submits in a timely manner
Checks all assigned documents to ensure its completeness, timeline...