Mission

• Drive sales growth and acquire new clients
• Deliver the highest level of service to all Chopard clients
• Support and lead the boutique team in close collaboration with the Boutique Manager
• Ensure adherence to Chopard’s Boutique Charter and retail standards

Main Responsibilities

Team Leadership & Management

• Act as deputy to the Boutique Manager, assuming full responsibility for boutique operations in their absence
• Support the Boutique Manager in conducting performance reviews and developing individual development plans
• Motivate team members by setting clear short- and long-term objectives aligned with their skills
• Organise and deliver regular training sessions (e.g. selling skills, role-play exercises)
• Promote continuous performance improvement, including contribution to mystery shopping r...