Join BoomerangFX as a Client Onboarding Consultant in Mississauga, ON, focusing on software training for medical aesthetic practices. Drive client success with your SaaS implementation expertise.
In this full-time role, you will be responsible for delivering effective training and onboarding for new users of BoomerangFX's practice management software. Your project management abilities and experience in customer support will be crucial as you oversee multiple small to medium business accounts and ensure client satisfaction.
Key Responsibilities:
• Lead training sessions for new software clients
• Serve as primary support contact during implementation
• Address client escalations effectively
• Foster client retention by enhancing usage and satisfaction
• Regularly update clients on implementation progress
Requirements:
• Bachelor’s degree required, preferably in health sciences
• Minimum of 2 years in suppor...