A tech company in Singapore is seeking a BMC Helix ITSM Administrator for a 12-month contract. The role involves managing the BMC Helix ITSM Suite, supporting ITIL-based processes such as Incident and Change Management. Key responsibilities include platform administration, developing service request definitions, system configuration, and ensuring seamless API integrations. Candidates must have technical expertise in BMC Helix ITSM Suite and provide Level 2 and Level 3 support. Presence as a permanent onsite resource is required to ensure immediate support.
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