Position Type Full Time
Job Shift Day
Education Level High School
Travel Percentage None
Category Admin - Clerical

Description

The Customer Service Representative is responsible for ensuring customer requirements are met in a timely manner.



What a Customer Service Representative does daily:




+ Promote safety in all actions

+ Display professional phone etiquette

+ Calculate and distribute daily reports to managers as needed

+ Provide efficient, friendly customer contact. Listen to the customer

+ Maintain customer requested information and transmit timely to customer as required

+ Receive and distribute customer calls to dispatchers as required

+ Organize and maintain reports and customer files, faxes, etc,

+ Complete paperwork as required

+ Research dispatches and bills of lading as required

+ Communicate with CSC Manag...