Description We are looking for an experienced Billing Specialist Lead to guide day-to-day invoicing activities and provide direction to a small billing team in Fort Lauderdale, Florida. This position is ideal for someone who combines strong technical billing knowledge with a practical leadership style and a focus on service quality. The role offers the opportunity to stay closely involved in high-volume billing operations while helping strengthen workflows, resolve account issues, and support accurate financial outcomes.
Responsibilities:
• Direct and support a team of 3 to 4 billing professionals, providing coaching, guidance, and day-to-day oversight.
• Manage billing activity for a large portfolio of roughly 1,200 business accounts, ensuring invoices are issued accurately and on schedule.
• Oversee monthly invoicing with a total volume of approximately $3 million and review output for completeness and correctness.
• Address complex billing concerns, customer que...