Description We are looking for a detail-oriented Billing Specialist II (Contractor) to support customer billing and order-related activities for a Long-term Contract position in Philadelphia, Pennsylvania. This role focuses on setting up billing accounts correctly, maintaining accurate records, and partnering with internal teams and external clients to ensure invoices are processed in line with contract terms. The ideal candidate is organized, service-minded, and comfortable handling billing questions, reconciliations, and issue resolution with a high degree of accuracy.
Responsibilities:
• Establish and maintain customer billing profiles to support timely and accurate invoice processing.
• Update account billing settings when agreement terms, pricing, or customer requirements change.
• Investigate billing concerns, respond to escalations, and work toward effective resolution of disputed charges.
• Apply sales tax, fees, and other billable items correctly while pre...