Location:

Team:

Finance

Employment Type:

Regular

Job Code:

A A

• Support monthly billing process by ensuring timely and accurate invoicing to customers, including credit note approvals, customer portal uploads, and any other related billing issues.
• Review the process of refunds and rebate payouts to ensure financial compliance and accuracy.
• Maintain an effective partnership with Sales, Sales Operations and Finance departments, propose corresponding system optimization requirements in response to the changes in business development.
• Manage helpdesk tickets for internal queries and optimise self‑help documents to improve the scalability of support options.
• Review un‑invoiced revenue and conduct root‑cause analysis to troubleshoot errors and fix inefficiencies.
• Support ad‑hoc projects, in...