We are looking for a Facilities Management Billing Advisor to support the timely and accurate processing of FM and UK Restricted Customer Dockets on Hold (DOH) , ensuring billing accuracy, SLA compliance, and customer satisfaction.

What you'll do

• Process DOH within agreed SLAs
• Review Excel-based DOH reports and assess chargeability
• Raise sales invoices and process credits and re‑invoices
• Update the Customer Portal daily with completed dockets
• Manage invoice queries and resolve errors
• Support continuous improvement of DOH processes

What we offer

• Competitive Salary: Reflecting your skills and experience

• Generous Leave: 25 days annual leave (pro‑rated in hours) + time off in lieu for Bank Holidays worked

• Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave

• Com...