Job Purpose

Be part of the Billing Operations team in our Financial Shared Services Centre and ensure timely completion of customer invoice processing, generating and sending invoices to customers, customer billing queries & resolutions. Work with internal stakeholders such as sales, finance & accounting teams and ensure revenue and cost are booked completely and accurately.

Responsibilities

• Processing and issuing accurate customer invoices and validating pricing and taxes.
• Proactively monitoring and keeping track of all sales orders and goods/service receipt across APJ countries and issuing timely & accurate customer invoices.
• Monitoring and issuing credit notes for returns / RMA / vendor rebates.
• Manual adjustment: issue create & debit notes for manual adjustments.
• Analyzing and resolving customer discrepancies with SO/PO teams, including root cause analysis and determination.
• Working closely wi...