Join LendCare, part of the goeasy family. LendCare provides financing solutions to help Canadians access life’s essential moments.

A day in the life of a Billing Administration Associate

• Manage account restructures: data entry, prepare addendums, confirm revised loan terms.
• Annotate accounts to facilitate debt sales and improve recovery efforts.
• Handle insurance claims: file tagging, liaising with insurers, and customer updates.
• Address customer inquiries via phone/email, provide accurate info, resolve concerns promptly.
• Issue administrative/financial documents: balance letters, release letters, contracts, payment schedules.
• Maintain organized records of interactions, activities, complaints, and correspondence.
• Review account files for compliance, flag discrepancies, initiate corrections.
• Prepare Ministry of Transport (MTO) documentation: contracts, bill of sales, Power of Attorney (POA)...