JOB DESCRIPTION Bilingual (French and English) Sr Solutions Integrator– Solutions Support

The Sr Solutions Integrator is a client‑facing role responsible for delivering advanced technical support for Ricoh solutions across Direct and Dealer Business channels. The primary responsibility is to ensure the stability, performance, and continuous improvement of deployed solutions.

The role requires deep expertise in assigned solutions and a strong ability to troubleshoot complex environments. The Sr Solutions Integrator is also expected to collaborate closely with implementation teams to ensure a seamless transition from delivery to post‑sales support.

L'Intégrateur de solutions principal est un poste en contact direct avec la clientèle, chargé de fournir un soutien technique avancé pour les solutions Ricoh à travers les canaux de vente directe et de distribution. La responsabilité principale consiste à assurer la stabilité, la performance et l'amélioration continu...