Drive borrower retention and sales as a Bilingual Renewal Account Manager with MCAP. Engage clients proactively to guide them through their loan maturities and enhance business retention.
This pivotal role involves managing renewals and communicating with borrowers up to and beyond their maturity dates. You’ll proactively reach out during the critical 90 days leading to their loan maturation, offering personalized solutions and competitive rates. Your sales experience and bilingual proficiency will be key in retaining borrowers and promoting MCAP's mortgage services.
Key Responsibilities:
• Contact borrowers before and during the 90-day maturity period
• Offer competitive rates and personalized incentives
• Develop effective contact strategies for borrower retention
• Send tailored offers based on borrower discussions
• Handle rate negotiations during the renewal process
Requirements:
• Bilingual in French and English
• Experience in finance or mortgage in...