**Description**
Drive your career forward with Percepta and join the people powering the world's leading automotive customer experiences. As a **Customer Service Case Manager (Bilingual French)** working **fully remote** in **Melbourne, FL** , you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of our award-winning, people-first culture.
**What You’ll Be Doing**
As a **Customer Service Case Manager (Bilingual French)** , you'll play a key role in creating exceptional customer experiences for a globally recognized leader in high-quality automotive products and services. You'll build lasting relationships with customers and prospective buyers by taking the time to understand their needs, concerns, lifestyles, and preferences. Through active listening, expert guidance, and timely, personalized solutions, you'll help resolve issues with confidence and care. Empowered to make decisions and equipped with cu...