The Bilingual Personal Injury Intake Case Manager serves as the primary point of contact for injured clients throughout the intake and early case management process.
This is a high-volume, fast-paced role requiring daily communication with clients, medical providers, and insurance companies while managing multiple active cases simultaneously.
The ideal candidate is highly organized, professional, detail-oriented, and comfortable handling a large caseload while maintaining excellent client service.
Candidates who are successful in this role are able to prioritize competing demands, communicate effectively, and thrive in a performance-driven environment.
Performance Expectations
This is a high-volume client-facing position.
Successful Intake Case Managers regularly: