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Bilingual Customer Experience Agent (English/French)

Company

TechBiz Global GmbH

Location

United States, Massachusetts

Type

CDI

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an Customer Experience Agent specialist to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

Responsibilities:

  • Handle customer inquiries across phone, email, and chat in English and one additional language (French).

  • Assist customers with product information, order status, billing concerns, tracking, returns, exchanges, and general acc...

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