Velenosi&Meredith is seeking a Customer Success Specialist (CSS) in Johor Bahru, Malaysia, to support customers through inbound calls and emails. This role involves resolving inquiries, providing accurate information, and educating customers on self-service options.

The ideal candidate is fluent in both English and Mandarin, has strong communication skills, and is willing to work 24/7 shifts. This position offers career growth opportunities and structured training in a friendly team culture.