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Bi-Lingual Call Center Agent

Company

SCR Medical Transportation LLC

Location

Chicago, Illinois

Type

Full-time

SCR Medical Transportation LLC

Employer of choice! Voted best company to work for by US News & World Report for 2025-2026.

We are hiring for onsite bi-lingual Call Center Representatives to join our team. Pay for this position is $17.00 for training then $18.50 once training is complete.

The Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquires to the appropriate internal resources as they are received. They will provide customers, clients, and others with appropriate and accurate information in a timely manner. Meeting all assigned quotas, metrics, and providing excellent customer service are the most important aspects of this position.

Essential Job Functions: 

• Fluent in both English and Spanish.

• Answer reservation calls within three (3) rings.

• Provide trip status updates in the form of ETA calls.

• Ensure that all call center requirements outlined in th...

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