Position

Benefits Support Agent

Location

Port Elizabeth - BLU Greenacres

Contract Type

Permanent

Minimum Requirements

• Experience: Minimum of 1 year of administration experience. Timesheet management experience advantageous.
• Bargaining Council exposure/experience advantageous.
• Customer service experience essential.
• Education: Grade 12.

Responsibilities

• Understand company policies and procedures.
• Understand the company reporting structures.
• Resolve face‑to‑face, telephonic and written queries from assignees, including confirmations of employment, IRP5 requests and payslip requests.
• Assist with the distribution of relevant documentation via email to assignees within the SOP deadline.
• Ensure the complete and accurate submission and tracking of provident fund applications and withdrawals through requir...