Description

Position designed to oversee the SHIPP, Medicaid and ACA Benefits Program through the state and PointCare resources. Provides PSR staff Benefit training and education; with an emphasis on building effective patient relationships. Solving patient problems and supporting patients while they learn to self-navigate the insurance benefits system.

Assist in finding creative solutions to patient insurance barriers, be a reliable resource tor insurance information, track and report insurance out-comes.

Serves as patient insurance advocate, key liaison, and point of contact for benefit inquiries; education and application assistance for available benefits through public programs and health coverage options and affordability programs made available through the Affordable Care Act (ACA) and Senior Health Insurance Program (SHIP).

Ensures program participants are able to access the service and care needed, by ensuring documentat...