Interact with potential and existing VSP members directly (in a group setting or one-on-one), helping them understand the necessity of annual eye exams, what choices they have in the plans provided, and the true value of VSP as their benefits provider
Provide visitors with plan information and answer any questions about the plans offered
Refer members to Customer Service for any issues that canβt be answered on-site
Interact with Vision Care Marketing and Sales at times to confirm fair/plan details, ...