Position Summary

• Greet and escort guests to rooms.
• Open doors and assist guests or visitors entering and leaving the property.
• Inform guests of property amenities, services, hours of operation, local areas of interest and activities.
• Identify and explain room features such as room key, mini‑bar, ice and vending areas, in‑room safe, and valet laundry services.
• Transport guest luggage to and from guest rooms or designated bell area.
• Assist with luggage storage and retrieval.
• Assist guests or visitors in and out of vehicles, including loading and unloading luggage.
• Provide directions to guests.
• Arrange transportation such as taxi, shuttle bus, limousine or sedan service and record advance transportation requests.
• Communicate parking procedures to guests or visitors.
• Follow all company policies and procedures; report accidents, injuries, and unsafe conditions to the man...