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Bell Service Agent at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

Company

IHG Hotels & Resorts

Location

ras al khaymah, ras al khaymah

Type

Full-time

Responsibilities
  • Greet and welcome guests upon arrival
  • Assist guests with their luggage
  • Provide information about the hotel's facilities and services
  • Escort guests to their rooms and explain room features
  • Respond to guest inquiries and resolve issues promptly
  • Maintain a clean and organized front desk area
  • Coordinate with other hotel departments to meet guest needs
  • Assist with check‑ins, check‑outs, and phone calls
Qualifications
  • High school diploma or equivalent education
  • Previous customer service experience, preferably in a hotel or hospitality setting
  • Effective communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • Physical stamina and the ability to lift and carry heavy luggage
  • Professional appearance and demeanor
  • Basic computer skills and familiarity with hotel management ...

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