To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on Associate satisfaction and delivery of prompt, courteous service.
Prompt and courteous delivery of all orders, maintaining a positive image through all guest contacts and through cleanliness of guest areas.
Assure total guest satisfaction in the service of food and beverages through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders.
During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.
Assist in maintaining a highly motivated and well-trained staff.
Open and close shift in accordance with Manager’s Checklist.
Train, maintain and enforce all Anantara Service Standards.