A Banquet Captain is a senior-level hospitality professional who leads front-of-house service teams during catered events, such as weddings, galas, and corporate meetings. They act as the primary on-site liaison between clients, event planners, and kitchen staff to ensure seamless execution and guest satisfaction.
Responsibilities:- Pre-Event Preparation: Review Banquet Event Orders (BEOs) to understand menu details, layout requirements, and guest expectations.
- Team Leadership: Conduct pre-shift meetings (or line-ups) to assign stations, train staff on service etiquette, and go over special dietary requirements.
- Floor Management: Coordinate with the culinary team (e.g., the sous chef or executive chef) to ensure food is prepared, plated, and served on time.
- Client Relations: Welcome hosts, address real-time requests or complaints, and ensure an overa...