The role of Bank Support Assistant will include:

Providing support to encourage our customers with mental health needs to maximise their own potential

Providing a high quality, hands-on support service

Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community

Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem

Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required

Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices

Skills and experiences:

A caring, approachable nature and a confident ‘can-do’ attitude

Ability to keep accurate records and clearly communicate relevant information to team m...