QUALIFICATIONS:
College graduate or undergraduate
Fresh graduates are welcome to apply
Willing to undergo 7-day paid training
Experience in collection is a plus
Good Communication Skills and Negotiation Skills (Local Client)
Computer literate (Microsoft Office)
Job Description:
Identify outstanding debts and monitor assigned accounts
Assist customers with complaints, inquiries, and account-related questions
Negotiate payment plans and deadlines with clients
Implement repayment schedules and follow up on commitments
Communicate, remind, and negotiate with customers regarding unsettled obligations
Close a set number of collection accounts within designated timelines to meet targets
Ensure debt status records are correct and accurate
Adhere to all bank policies and pr...