Hybrid position located in Ciudad De Mexico.
Responsibilities Monitors and ensures accurate execution for sales and client request to the team. Participates in initiatives to improve client and account management process. Maintains MIS to track end-to-end process for tracking turnaround times of deliverables from team. Assists in Client Onboarding and monitors smooth process for account opening, documentation and ensures all required documents are well collected, verified, stored and provides clients with feedback on onboarding status. Works with Account Control team to ensure regulatory reviews of all clients are performed. Partners with Credit Risk Officers to ensure that all client review materials are in place and completed. Ensures service engagement is a satisfying experience for clients through ensuring sincere, timely and effective completion of client’s service requests. Effectively manages risk and fosters an environment that is knowledgeable about risk,...