Become a vital part of Axon as a Technical Account Manager, focusing on customer engagement and operational success in a hybrid environment. Leverage your technical skills and partnerships to drive results.

This role positions you as a key point of contact for assigned customers, where you will cultivate deep knowledge of Axon’s products like the Records and Productivity Suite. You’ll work closely with a variety of teams to deliver exceptional support and drive initiatives that enhance user satisfaction and drive product adoption.

Key Responsibilities: • Serve as the technical liaison for customer agencies • Ensure successful integration of Axon technologies • Provide training and support on Axon-related workflows • Monitor support tickets and offer Tier 2 troubleshooting • Collaborate with different teams to enhance customer outcomes

Requirements: • Bachelor’s degree in a relevant area or equivalent • 4+ years’ experience in a technical account role • Strong...