KEY RESPONSIBILITIES

 People Management

• Coach and guide subordinates in terms of operational processes, skills and technical know-how in order to improve the staff productivity and to maintain consistency in operational support and delivery.

Risk & Compliance

• To promote accountability and transparency, promote a sound compliance culture which reinforces ethical, prudent and professional behavior.

• To maintain key control aspect of the operations to ensure compliance with corporate requirements and risk mitigation thus reducing fraud losses/write-off and adjustments.

• Timely reporting of potential/actual breaches to the respective departments and branches.

• Address actual or suspected breaches of regulatory requirements or internal policies in a timely and appropriate manner.

Operations & Controls

• Effectively manage the transaction processing as well as depart...